Privacy Policy
Effective Date: May 2, 2026 | Last Updated: May 2, 2026
1. Information We Collect
When you visit localductsexperts.com, we may collect personal information you voluntarily provide, such as your name, phone number, email address, service address, and ZIP code when you fill out a contact form, request a quote, or call us. We also automatically collect certain technical data including your IP address, browser type, device type, pages visited, and referral source.
2. How We Use Your Information
We use the information to (a) respond to your inquiries; (b) schedule and provide air duct cleaning, dryer vent cleaning, HVAC inspection, and related services; (c) send appointment confirmations and follow-up communications; (d) improve our website and services; (e) comply with legal obligations. We do not sell your personal information for monetary consideration.
3. Cookies and Third-Party Services
Our website uses cookies to enhance browsing and analyze traffic. We use Google Analytics 4 and Google Tag Manager to understand site usage. The CookieYes plugin manages your cookie consent preferences. You can control cookie settings through the cookie consent banner or your browser settings.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, and we cannot guarantee absolute security.
5. Your General Rights
You may request access to, correction of, or deletion of your personal data by contacting us at office@localductsexperts.com or (469) 444-1064. We will respond within a reasonable time (typically within 45 days).
6. Texas Residents (TDPSA)
Effective July 1, 2024, the Texas Data Privacy and Security Act grants Texas residents the following rights regarding personal data we process:
- Right to know what personal data we have collected about you.
- Right to correct inaccurate personal data.
- Right to delete personal data we have collected.
- Right to data portability - obtain a copy of your personal data in a portable format.
- Right to opt out of (a) targeted advertising; (b) the sale of personal data; (c) profiling that produces legal or similarly significant effects.
Sensitive personal data: We do not knowingly collect sensitive personal data (such as racial/ethnic origin, religious beliefs, mental/physical health diagnosis, sexuality, citizenship status, or precise geolocation) without your express consent.
How to exercise your TDPSA rights: Email office@localductsexperts.com with the subject line "TDPSA Rights Request" and describe your request. We will verify your identity (typically by email and/or last 4 of phone) and respond within 45 days. If we deny a request, you may appeal by replying to our denial email; we will respond to appeals within 60 days.
7. California Residents (CCPA)
If you are a California resident, you have the right to (a) know what personal information we collect; (b) delete your personal information; (c) opt out of the sale or sharing of your personal information; (d) limit use of sensitive personal information; (e) non-discrimination for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising. To exercise rights, contact office@localductsexperts.com.
8. EU/UK Residents (GDPR)
If you are in the EU or UK, you have rights under GDPR including access, rectification, erasure, restriction, portability, and objection. We process personal data on the legal basis of consent (cookies/marketing), contract (service delivery), and legitimate interest (site improvement). Contact office@localductsexperts.com to exercise rights.
9. Children
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have, please contact us to request deletion.
10. Third-Party Links
Our website may link to third-party sites (Google Maps, social media, our parent network). We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent version. Material changes will be highlighted at the top of this page for 30 days.
12. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights:
Local Ducts Experts
500 Singleton Blvd
Dallas, TX 75212
Phone: (469) 444-1064
Email: office@localductsexperts.com
For our Terms of Service, see /terms/. For our Accessibility Statement, see /accessibility-statement/.